1. Introduction
Welcome to xxxxx (“Company”, “we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information.
2. Information We Collect
We may collect and process the following personal information:
- Name, surname, and contact details (email address, phone number, physical address)
- Identity number and financial information for service processing
- Any other information necessary to provide our services
- Information collected through third-party tracking technologies such as Google Analytics, Google Ads, TikTok Marketing, and WordPress cookies
3. How We Collect Your Information
We collect your personal information through:
- Direct interactions (e.g., when you fill out forms or contact us)
- Automated technologies (e.g., website analytics and cookies)
- Third-party service providers (e.g., Google, TikTok, WordPress) for analytics, advertising, and marketing purposes
4. Purpose of Processing Personal Information
We process your personal information for the following reasons:
- To provide debt review removal services
- To communicate with you regarding our services
- To comply with legal and regulatory requirements
- For marketing purposes, including Google Ads, TikTok Marketing, and other digital campaigns, with your consent
- To analyse website traffic and improve user experience using Google Analytics and WordPress tracking technologies
5. Google Analytics and Third-Party Tracking
Like many other websites, we use Google Analytics to help understand how visitors engage with our website. Google Analytics collects information anonymously and provides reports on trends without identifying individual visitors. More details on Google’s data policies can be found here.
We also use Google Ads, TikTok Marketing, and WordPress tracking technologies to enhance our advertising and improve website performance. These third-party services may collect data such as your IP address, browser type, referring/exit pages, and click behavior.
6. Sharing of Personal Information
We do not sell your personal information. However, we may share it with:
- Service providers assisting in service delivery
- Third-party marketing and analytics platforms, such as Google Analytics, Google Ads, and TikTok Marketing
- Legal or regulatory authorities when required by law
- Third parties with your consent
7. Cookies and Web Beacons
We use cookies to store information, such as user preferences, to enhance your browsing experience. Third-party advertisers may also use cookies and web beacons to display personalised ads. You can manage cookie preferences through your browser settings or opt out of targeted advertising through the following links:
8. Blocking, Deleting, and Opting Out of Cookies
You can choose to disable or selectively turn off our cookies or third-party cookies through your browser settings. However, this may affect your ability to use certain features of our website. Deleting cookies does not mean you are permanently opted out of advertising programs—unless you disable cookies altogether, a new cookie will be placed when you visit a site that runs advertisements.
9. Security of Personal Information
We implement appropriate security measures to safeguard your personal information against loss, misuse, or unauthorised access.
10. Your Rights Under POPIA
You have the right to:
- Access, correct, or update your personal information
- Object to the processing of your personal information
- Request deletion of your personal information under certain circumstances
- Lodge a complaint with the Information Regulator if you believe your rights have been violated
11. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
12. Contact Information
For any privacy-related inquiries, please contact us:
Email: xxxxx
13. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
By using our website and services, you agree to the terms of this Privacy Policy.